Public Records Tracker powered by Microsoft Dynamics CRM organizes and automates the public records request process for state, local and federal government organizations that are responding to Public Records Act (PRA) and Freedom of Information Act (FOIA) requests from citizens. Public Records Tracker is 100% web based. You do not need to down load any software, and it delivers all the functionality you need to manage, track and respond to requests for information that fall under FOIA and PRA laws. Public Records Tracker's easy to use interface allows users to enter a new public records request, track all communication and activities associated with the requester and deliver a response all from a single screen. Requests for information can be escalated and/or assigned based on predefined criteria for review and redact, prior to resolution. Public Records Tracker alerts you when the request is approaching it's mandatory due date to ensure your agency maintains compliance with regulations and provides executives the key reports they need for measuring results.

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